Shipping policy
Shipping & Turnaround Policy – Little Keepsake Lane
At Little Keepsake Lane, each quilt is lovingly handcrafted with care and attention to detail. Because of the personal nature of every order, our turnaround and shipping times are designed to ensure your keepsake is created to the highest standard.
Turnaround Time
Our current turnaround time is 6–8 weeks from the date your clothing items are received.
Please note that this may vary slightly depending on:
The number of orders in progress
Seasonal demand
The size and complexity of your quilt
We’ll always keep you updated on your quilt’s progress and let you know as soon as it’s ready to send home.
Shipping
Once your quilt is complete, it will be carefully packaged and shipped via tracked Australia Post for your peace of mind.
Tracking details will be provided once your parcel is on its way.
Local pickup in Bacchus Marsh, VIC can also be arranged by appointment.
Please ensure your delivery address is correct at checkout. Little Keepsake Lane cannot be held responsible for delays or lost parcels once they are with the courier.
Rush Orders
If you require your quilt sooner, please contact us before placing your order. While we can’t always guarantee faster completion, we’ll do our best to accommodate your request when possible.
Handmade Promise
Every quilt is made with love, care, and respect for the memories it holds. We appreciate your patience and understanding as we create something truly special for you.